Privacy Policy

Lake City Chiropractic (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://www.lakecitychiropractic.com/.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website. By accessing or using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website, including:

• Full name
• Email address
• Phone number
• Information submitted through contact or appointment request forms
• Information provided when communicating with our office
• Other information you voluntarily choose to share

We may also automatically collect certain non-personal information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent on our website
• Referring websites
• General geographic location

This information helps us understand how visitors use our website and improve its functionality.

2. How We Use Your Information

Lake City Chiropractic may use the information collected through our website to:

• Respond to questions and inquiries
• Process appointment requests
• Communicate regarding our chiropractic services
• Provide information requested by website visitors
• Improve website functionality and user experience
• Maintain the security and performance of our website
• Comply with applicable legal and regulatory obligations
• Send communications when you have provided the necessary consent

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand visitor behavior.

Cookies are small files stored on your device that help websites recognize visitors and remember certain preferences.

These technologies may be used to:

• Monitor website traffic and performance
• Understand how visitors navigate our website
• Improve website content and functionality
• Remember visitor preferences
• Support analytics and advertising services, when applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

4. Third-Party Services

Our website may use third-party services to support website operations, including:

• Website hosting and maintenance
• Website analytics
• Appointment scheduling
• Contact form processing
• Security and performance monitoring
• Advertising and marketing services, when applicable

These providers may process information according to their respective privacy policies and applicable agreements.

We encourage visitors to review the privacy policies of third-party websites or services they access through our website.

5. Protection of Health Information

Lake City Chiropractic recognizes the importance of protecting patient health information.

Certain health information collected during patient registration, treatment, or other healthcare-related interactions may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

When applicable, protected health information is handled in accordance with HIPAA requirements and our practice’s Notice of Privacy Practices.

This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

Please avoid submitting sensitive medical information through general website contact forms unless the form is specifically designated as a secure method for transmitting that information.

For questions involving confidential medical information, please contact our office directly.

6. Information Sharing and Disclosure

We may share personal information in limited circumstances, including:

• With service providers assisting in website operations
• With appointment scheduling or communication platforms used by our practice
• When required by applicable laws, regulations, or legal proceedings
• To protect the rights, safety, and security of our practice, patients, or website visitors
• With your consent or at your direction

We do not sell personal information to third parties.

We do not share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that assist in delivering communications you have requested or agreed to receive, subject to applicable privacy and security requirements.

7. SMS and Electronic Communications

If you voluntarily provide your phone number and consent to receive text messages from Lake City Chiropractic, we may send communications related to your interactions with our practice.

Depending on the communication preferences and services you have authorized, these messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling updates
• Responses to inquiries
• Practice-related notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out of text communications at any time by replying STOP to a message. For assistance, reply HELP or contact our office at (770) 529-0566.

Consent to receive text messages is not a condition of receiving treatment or purchasing services.

We do not sell or share SMS opt-in information with third parties for their own marketing purposes.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information collected through our website.

These measures are intended to reduce the risk of unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic data is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal requirements, resolve disputes, and maintain appropriate business records.

Patient medical records may be subject to separate retention requirements under applicable healthcare laws.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request information about the personal data we maintain
• Request corrections to inaccurate personal information
• Request deletion of certain personal information
• Withdraw consent for certain communications
• Opt out of certain data processing activities where applicable

Some requests may be limited by legal, regulatory, or medical record retention requirements.

To submit a privacy-related request, please contact our office using the information below.

11. Children’s Privacy

Our website is not intended to collect personal information directly from children under the age of 13 without appropriate parental or legal guardian consent.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the situation.

Parents or guardians who believe their child’s information has been submitted improperly should contact our office.

12. External Website Links

Our website may contain links to third-party websites for informational or convenience purposes.

Lake City Chiropractic is not responsible for the content, security, or privacy practices of websites operated by third parties.

We recommend reviewing the privacy policies of external websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Lake City Chiropractic

4365 S Main St
Acworth, GA 30101

Phone: (770) 529-0566

Website: https://www.lakecitychiropractic.com/